Knowledgebase : Account Management & Billing
To login to our control panel you can visit our website at www.ehosting.com and follow the "Sign In" link (top right). Alternatively you can visit the following URL within your web browser: http://www.ehosting.com/signin [1] Once the login screen...
For security reasons any changes to your contact details will need to be made by yourself. To update your information please login to the eHosting control panel (www.ehosting.com/signin [1]) and then click on the Account tab. Once there please use ...
So that we can process monthly renewals automatically we require up-to-date credit/debit card details. Due to a new payment security process that all banks are now adopting, your card details can only be added through the eHosting control panel to an exis...
If you are requesting a termination in relation to a problem you are experiencing, please advise us of this as we may be able to assist you with the problem. If you still wish to cancel any of your subscriptions please login to the eHosting control pane...
At eHosting we aim to provide you with the best levels of support possible. As such our email services are available 24 hours a day, seven days a week. We also provide telephone support and live chat messenger support during normal office hours from 9:...
Each renewal has 3 entries in the Billing History section of your account. These include Invoice, Online / Offline payment and Order. Invoice - This is generated only when payment has been recieved. This is your recipt for the transaction. eHosting ...
As soon as payment is recieved for an order you will recieve an Invoice. Invoices are classed as your recipt and show that a service has been paid for. If you have not yet recieved an Invoice then your service has not yet been paid for. If there are...
Thank you for your enquiry. To find out which type of plan you are on. Please login to your control panel by navigating to www.ehosting.com [1]. Once there please click the sign in link. If you have difficulties logging in to the eHosting control panel...
Thank you for your enquiry. There are a variety of reasons which may cause your login to fail. Below are a number of causes for the failure to login: FASTWEBHOSTING LOGIN If for example, when you navigate to www.ehosting.com/signin [1] you are re...
If you wish to alter your subscription, the necessary resources are available within the eHosting control panel. To begin please sign in to the eHosting control panel by navigating to www.ehosting.com/signin [1]. If you have any difficulties signing in pl...
To transfer your domain from our service please follow these steps: * Login to the eHosting control panel (www.ehosting.com/signin) * Click on the 'Account' tab * Click on the 'Subscriptions' icon * Click on the domain name you wish to releas...
In order to view the billing history for your account please sign in to the eHosting control panel by navigating to www.ehosting.com/signin [1]. If you have any difficulties signing in please see this link: http://www.ehosting.com/support/index.php?/...
Thank you for choosing eHosting for your web site services. For information on how to get started please navigate to the following link: http://www.ehosting.com/support/index.php?/Knowledgebase/List/Index/47/getting-started [1] Links: ------ [1] ht...
To change the billing frequency for your subscription please follow these steps: * Login to the eHosting control panel (www.ehosting.com/signin) * Click on the 'Account' tab * Click on the 'Subscriptions' icon * Click on the subscription in q...
To move a domain into our system there are a few steps that you would need to take. The first is to setup your domain on your hosting subscription and to update the nameservers. Please see the following knowledgebase article on what to do: http://ww...
To download your pro-forma invoice please follow these steps: * Login to the eHosting control panel (www.ehosting.com/signin [1]) * Click on the account tab * Click on the billing history icon * Click on the ID NUMBER corresponding to the ope...
This article describes how to add in an extra exclusive IP address for your subscription. To begin please sign in to the eHosting control panel by navigating to www.ehosting.com/signin [1]. If you have any difficulties signing in please see this link: ...
There are times when you may need to raise an order early, such as when you wish to add a new card. To begin please login to the eHosting control panel at www.ehosting.com/signin [http://www.ehosting.com/signin]. If you are unable to login for any reason ...