Understanding my Billing History
Posted by Chris Atherton on 01 September 2011 03:25 PM

Each renewal has 3 entries in the Billing History section of your account.  These include Invoice, Online / Offline payment and Order.

 

Billing History example

 

Invoice - This is generated only when payment has been recieved.  This is your recipt for the transaction.  eHosting does not provide credit for the provision of services.  Services are provisioned as soon as payment is recieved.

 

Online Payment - This represents the transaction ammount taken from a credit or debit card.

Offline Payment - This represents the transaction ammount taken from a credit on your account.

 

Order - This represents the service which is being purchased, or re-purchased in the case of a renewal.